Whether you are already an upper level executive or are working yourself up the career ladder, professional coaches agree that the following are important tips to ensure that the first and lasting impression you make is one of excellence.
Know Current Events
Read newspapers and news magazines. Stay on top of popular trends/jargon so that when you speak, you speak intelligently and in the language of the day.
Study Positive Role Models
When you meet people who reflect power and style consider how he or she acts, speaks, dresses and adopt those aspects that will work well for you.
Engage In Self-Appraisal
Listen to your voice on voicemail, record yourself on videotape or audiotape, or ask for feedback from your colleagues. Check yourself for diction, tone and pitch. If you think there can be improvement, hire a speech coach, join a Toastmasters Group or check out applicable Self-Help Books.
Focus on the Three C’s: Command, Composure and Confidence
Good communication skills include attitude. Understanding timing and knowing when to say something is as important as knowing what to say. Learn to capture the moment and verbalize what people want to hear when they’re ready to hear it.
Consider Professional Coaching or Find a Mentor
No one can be objective about himself or herself. Establish goals and objectives so that your sessions are productive and meaningful.
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